This highly engaging and interactive course will give participants the opportunity to structure themselves and information in an authoritative and entertaining way and deliver it clearly and concisely.
Duration: 1 day
4x 90min sessions
Available dates: 7 Sept, 9 Nov 2021
Explore a range of courses to kickstart your professional development.
Course dates: 8 Jul, 19 Oct 2021 | Duration: 1 day
4x 90min sessions
Negotiation Skills and Techniques
In the modern world, the ability to negotiate successfully, in facing those challenges both internally and externally, is a key business and management skill. All directors can become effective negotiators by recognising how best to deploy their skills at each stage of negotiation.
This highly engaging course will enable you to understand and apply a set of processes, styles and tactics to achieve successful outcomes and develop productive business relationships that will save you time, money and even your reputation.
This course is aimed at senior managers and above, or those about to be involved in negotiations in the workplace.
Course features and benefits
This stimulating and informal course has a very high level of participation, with a mixture of individual and group exercises.
Some delegates may be filmed, which will be used as a basis for a case study.
Some Principles of Ethical Negotiations
Push-Pull Model of Influencing
Stages of a Successful Negotiation
- Establishing the climate
- Exploring Needs
- Problem Solving
Creating solutions and problem solving
- Live business negotiation
Review of live negotiation
- Individual and group feedback
Participation on this course will enable you to:
- Negotiate from a base of greater confidence
- Handle difficult situations more effectively
- Recognise and react to different styles of behaviour
- Make and agree concessions more successfully
- Ensure that you remain in control of the situation
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